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Personal data

Privacy policy

How EV MAP collects, uses and protects your personal data on evmap.fr. Data from the app and EV MAP Workspace is covered by our Terms and Conditions.

Last updated: 21 October 2026

Contents

1. Data controller

The controller of the data collected on evmap.fr is:

  • EV MAP SAS, Lyon Trade and Companies Register 922 271 564
  • Registered office: 49 boulevard Lucien Sampaix, 69190 Saint-Fons, France
  • Offices: 112 avenue Franklin Roosevelt, 69120 Vaulx-en-Velin, France
  • contact@evmap.fr

2. Data collected and purposes

We only collect the data needed for each purpose below. Fields marked with an asterisk in our forms are mandatory: without them, we cannot process your request.

Contact form

Answering your questions and information requests.

  • Data: name, email, phone, company, subject, message.
  • Legal basis: consent and legitimate interest in answering your request.
  • Retention: 3 years after the last contact.

Subscription form

Preparing your offer and the commissioning.

  • Data: identity, contact details, company, site address, number of charge points, current operator, chosen plan and options, commissioning date.
  • Legal basis: pre-contractual measures taken at your request.
  • Retention: 3 years without a contract; otherwise contract term and legal limitation periods.

Audience measurement

Understanding how the site is used to improve it.

  • Data: browsing data, cookie identifiers, truncated IP address (Google Analytics, Hotjar).
  • Legal basis: your consent via the cookie banner.
  • Retention: 13 months for cookies, 14 months for statistics.

Security and anti-spam

Protecting the site and its forms against abuse.

  • Data: IP address, technical connection data.
  • Legal basis: legitimate interest in securing the site.
  • Retention: 12 months maximum.

3. Recipients

Your data is intended for authorised EV MAP SAS staff. It may be processed on our behalf by the following processors:

  • Artixium: EV MAP’s marketing agency, website management and handling of requests received
  • Elementor Ltd.: website hosting
  • Cloudflare, Inc.: content delivery and protection against attacks and spam
  • Twilio Inc. (SendGrid): sending form-related emails
  • Microsoft: business email
  • Google LLC and Hotjar Ltd.: audience measurement, only with your consent

We never sell or rent your data.

4. Transfers outside the European Union

Some processors (including Google, Cloudflare and SendGrid) may process data outside the European Union, particularly in the United States. These transfers are governed by the EU–US Data Privacy Framework where the provider is certified, or otherwise by the European Commission’s standard contractual clauses.

5. Cookies

Non-essential cookies are only placed with your consent. Details are available in our cookie policy. You can change your choices at any time.

Manage my cookie preferences

6. Your rights

Under the GDPR, you have the following rights over your data:

Access

Find out what data we hold about you.

Rectification

Correct inaccurate data.

Erasure

Ask us to delete your data.

Restriction

Temporarily freeze a processing.

Objection

Object to a processing, including marketing.

Portability

Receive your data in a readable format.

You can also withdraw your consent at any time and give instructions on what happens to your data after your death. To exercise these rights, email contact@evmap.fr or write to our registered office: we reply within one month.

If you believe your rights have not been respected, you can lodge a complaint with the French data protection authority, the CNIL.

7. Security

  • Website served over HTTPS only
  • Access to data restricted to authorised staff
  • Processors bound by security and confidentiality obligations

8. Changes

We may update this policy. The date of the last update is shown at the top of this page.

Exercise your rights

A question about your data? Email us, we reply within one month.

Email contact@evmap.fr